Approach.

It's vitally important that you understand the working methodology of your technology providers. Here is our guiding framework.

Philosophy

Yours or ours

We can build in your systems or provide a fully managed service for minimal complexity.

#lowcode #nocode

Build in tools which speed up delivery, reduce complexity and increase portability.

Documented

Every system is documented for you in text and video, for easy adoption by your people.

Simple

You have visibility and control over spend, opting for project-based or managed service.

Our execution process

Evaluate
& prioritise

Identify and prioritise the issues and opportunities within your online business, from a thorough and holistic evaluation of the total customer journey.

Scope
& baseline

Pick an issue (from roadmap). Scope out the functional/UX requirements, calculate baseline (e.g. costs). Define 'success metrics' and evaluation span.

Develop
& test

Rapidly develop functioning technology solution in short sprints to get to MVP for stakeholder feedback. Improve, test and finalise for launch.

Launch
& refine

Launch solution, evaluate initial performance across agreed timespan, inc data gathering and feedback reports. Report against baseline and scope.

Learn
& reprioritise

Learn from launch to update roadmap with latest priorities. Update central performance reporting & dashboards with evaluation data.

Monitor
& maintain*

Maintain and upgrade your system where our monitoring alerts us to opportunities or issues.

* Managed service clients

Ready to eliminate busyness from your business?

Let's explore the potential savings and growth goals automation could achieve for your company.